Payment, Shipping & Returns
SHIPPING CHARGES (For SINGAPORE)
- ALWAYS FREE SHIPPING for Singapore. All orders ship with a tracking number;
- You can choose faster delivery with the "Courier" option charged at SGD 9 for same day or day after delivery;
- Pick up in Store also available.
SHIPPING CHARGES (For USA)
- FIXED Fee of SGD 23 (approx USD 17);
- All orders shipping with tracking number, delivery by USPS;
- Typical delivery time 15 to 21 calendar days;
- Please note all prices are shown in Singapore Dollars for Singapore and USD for US based customers;
- Payment Debit/Credit Cards via the secure payment services provided by Stripe or Paypal. Cards accepted are VISA, MASTER & AMEX;
- Payment by PayNow (Singapore only) Use code 53206111W or scan this QR code:
- Payment by bank transfer (bank coordinates are shown when you check out (for Singapore and USA only);
- For USA customers, you can pay directly in USD by using bank transfer option, you save on currency change;
- Sorry we do NOT propose Cash On Delivery option.
- The easiest is to visit us at our retail store in Bukit Timah Plaza, unit B1-15;
- You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Kindly contact us at firstname.lastname@example.org. Once returned item is received, we will proceed to a refund. Refund is done by charge back to your debit/credit card or bank transfer.