Payment, Shipping & Returns
SHIPPING CHARGES (For SINGAPORE)
- ALWAYS FREE SHIPPING for Singapore. All orders ship with a tracking number;
- You can choose faster delivery with the "Courier" option charged at SGD 9 for same day or day after delivery;
- Pick up in Store also available.
SHIPPING CHARGES (For USA) - UDATED all Deliveries by DHL
- FIXED Fee per order of SGD 20 (approx USD 15), typically 3 to 5 business days.
- FREE SHIPPING when you spend above SGD 125 (approx USD 90).
- Please note all prices are shown in Singapore Dollars or USD as indicative price, all billing is in Singapore Dollar, if you pay from USD the actual conversion will be done with your Debit/Credit Card rate from SGD;
- Payment Debit/Credit Cards via the secure payment services provided by Stripe, Paypal, Google Pay, Apple Pay. Cards accepted are VISA, MASTER & AMEX;
- Payment by PayNow (Singapore only) Use code 53206111W or scan this QR code:
- Payment by bank transfer (bank coordinates are shown when you check out (for Singapore only);
- Sorry we do NOT propose Cash On Delivery option.
- The easiest is to visit us at our retail store in Bukit Timah Plaza, unit B1-15;
- You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Kindly contact us at firstname.lastname@example.org. Once returned item is received, we will proceed to a refund. Refund is done by charge back to your debit/credit card or bank transfer.